The ITIL Strategic Leader (SL) certification is designed for individuals who wish to demonstrate their understanding of how IT influences and directs business strategy. This certification is part of the ITIL 4 framework, which is a globally recognized set of best practices for managing information technology in a way that aligns with business needs. The ITIL Strategic Leader certification specifically addresses the intersection of IT and business strategy, highlighting the critical role of IT in shaping business direction and demonstrating the importance of an integrated strategy to manage digital transformation.

1. ITIL 4 Strategist Direct, Plan, and Improve (DPI)

   • This module provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. It provides practitioners with a methodical way to plan and deliver continual improvement with necessary agility.

2. ITIL 4 Leader Digital and IT Strategy (DITS)

   • This module focuses on aligning and integrating IT strategies with overall business strategies. It addresses how leaders can influence and drive strategic business decisions in the context of digital business transformation and how to remain agile and flexible in a rapidly changing digital environment. The module covers challenges such as digital disruption, managing organizational change, and effective leadership.

Exam Format and Preparation

To achieve the ITIL Strategic Leader designation, candidates must pass two exams:

• ITIL 4 Strategist Direct, Plan, and Improve (DPI) Exam

  • Format: Multiple-choice examination questions
  • Number of Questions: 40
  • Duration: 90 minutes (113 minutes for candidates taking the exam in a language other than their native language)
  • Passing Mark: 70% (28 out of 40)

• ITIL 4 Leader Digital and IT Strategy (DITS) Exam

  • Format: Multiple-choice examination questions
  • Number of Questions: 30
  • Duration: 90 minutes (113 minutes for candidates taking the exam in a language other than their native language)
  • Passing Mark: 70% (21 out of 30)